Refund Policy

Website: www.pickora1.com⁠�

Company: Pickora1

At Pickora1, customer satisfaction is our priority. If you are not completely satisfied with your purchase, our refund policy explains how refunds can be requested and processed.

1. Refund Eligibility

Customers may request a refund if:

The product received is damaged or defective

The wrong product was delivered

The product is significantly different from the description on the website

Refund requests must be made within 3 days of receiving the product.

2. Return Conditions

To be eligible for a refund:

The product must be unused and in original condition

The product must be returned with original packaging

Proof of purchase (order ID or receipt) must be provided

3. Non-Refundable Items

The following items are not eligible for refund:

Used or damaged products caused by the customer

Digital products or services

Membership fees or subscription services (unless stated otherwise)

4. Refund Process

Once we receive and inspect the returned product:

The refund will be approved or rejected

If approved, the refund will be processed within 7–10 business days

Refunds will be sent through the original payment method

5. Shipping Costs

Customers may need to pay the return shipping cost unless the product was defective or incorrectly delivered.

Original shipping charges are generally non-refundable.

6. Order Cancellation

Orders can be canceled before shipment. Once the order has been shipped, cancellation may not be possible.

7. Contact Us

If you need to request a refund, please contact us:

Website: www.pickora1.com⁠�

Email: [email protected]